Return & Refund Policy

  • We accept returns only within 3 days of delivery, provided the item is unused, undamaged, and in original packaging.
  • To request a return, contact us at [support@rebootgears.com] with your order details and reason for return.
  • After approval, we’ll arrange return pickup or ask you to ship it.
  • Refunds will be processed within 3–5 business days after we receive the returned item.

Note: Shipping charges are non-refundable. Certain items (like opened software/accessories) may not be eligible for return.

At Reboot Gears, we are committed to ensuring your satisfaction with every purchase. We offer a 3-day return policy, meaning you have 3 days after receiving your item to request a return.

Eligibility for Returns
To qualify for a return, the following conditions must be met:

  • The item must be in the same condition as received, unworn or unused, with tags, and in its original packaging.
  • You must provide the receipt or proof of purchase.
  • An unboxing video is mandatory for all returns.

How to Initiate a Return
To start a return, contact us at support@rebootgears.com. Once your return request is accepted, we will provide a return shipping label along with instructions on how and where to send your package.

Please note: Items sent back without first requesting a return will not be accepted.

For any return-related queries, feel free to reach out to us at support@rebootgears.com.

Damages and Issues
Please inspect your order upon delivery and contact us immediately if:

  • The item is defective or damaged.
  • You received the wrong item.

Our team will evaluate the issue promptly and provide a resolution.

Exchanges
If you wish to exchange an item, the fastest way is to return the original item and place a new order for the desired product once the return is accepted.

Refunds
Upon receiving and inspecting your return, we will notify you of the approval status. If approved, a refund will be processed to your original payment method within 10 business days.

Please note that it may take some additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please contact us at support@rebootgears.com.

Shipping Policy

At The Reboot Gears, we aim to provide efficient delivery services to our customers across India.

  • We offer shipping across India via trusted partners like Shiprocket.
  • Orders are processed within 1–2 business days.
  • Estimated delivery time: 3–7 business days, depending on your location.
  • Tracking details will be shared via email/SMS after dispatch.

Note: Once your order is shipped, it cannot be cancelled.

Delivery Timeframe

All items purchased from our store are shipped pan India and typically delivered within 5-7 business days from the date of order placement.

Possible Delays

While we strive to ensure timely delivery, please understand that occasional delays may occur due to unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.

Thank you for shopping with Reboot Gears!