Privacy Policy

Effective Date: December 21, 2024

At Reboot Gears, your privacy matters to us. We know that trusting us with your information is a big deal, and we take that responsibility seriously. This policy lays out what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect
When you interact with Reboot Gears, we gather different types of information to improve your experience:

  • Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, and shipping details.
  • Payment Information: We use secure third-party payment processors to handle transactions. We don’t store your credit or debit card details.
  • Device and Usage Information: We track how you use our site (like which pages you visit) and information about the device you’re using (such as your browser or IP address).
  • Cookies: Our site uses cookies to remember your preferences and improve your experience. You can manage cookies in your browser settings.

2. How We Use Your Information
We use the information we collect to:

  • Process and deliver your orders.
  • Personalized your experience on our site.
  • Improve our products, services, and website.
  • Send updates, offers, and promotional content (you can opt out at any time).
  • Respond to your enquiries and provide customer support.

3. How We Disclose Personal Information
We may disclose personal information in the following ways:

  • To Service Providers: We share data with trusted third-party vendors and service providers who perform functions such as payment processing, shipping, data analysis, and marketing assistance on our behalf.
  • For Legal Reasons: We may disclose personal information if required to comply with legal obligations, respond to court orders, or protect the rights, property, or safety of Reboot Gears, our customers, or others.
  • In Business Transfers: If Reboot Gears undergoes a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with third parties for purposes not outlined in this policy if you provide explicit consent.

4. Sharing Your Information
We respect your privacy, and we don’t sell your information. However, we may share your data with:

  • Trusted Service Providers: To help with order fulfilment, payment processing, and website analytics.
  • Legal Obligations: If required by law or in response to legal requests, we may share your information.
  • Business Transfers: If Reboot Gears is involved in a merger or acquisition, your data may be transferred to the new entity.

5. Cookies and Tracking Technologies
Reboot Gears uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and serve targeted advertisements. Cookies help us remember user preferences, track shopping cart activity, and measure the effectiveness of marketing campaigns.

  • Types of Cookies We Use:
    • Essential Cookies: Required for the basic functionality of the site (e.g., login, shopping cart).
    • Performance Cookies: Collect data on site usage to improve performance.
    • Functional Cookies: Remember user preferences and enhance user experience.
    • Targeting/Advertising Cookies: Deliver relevant advertisements and track ad campaign effectiveness.
  • Managing Cookies: You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the site.

6. Protecting Your Data
We take security seriously and use industry-standard measures to protect your data. Despite our best efforts, no online platform is 100% secure, so please use strong passwords and be mindful of your online security.

7. Data Retention
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. International Data Transfers
If your data is transferred and processed outside India, we ensure that it is handled according to applicable data protection laws and that adequate safeguards are in place.

9. Breach Notification
In the unlikely event of a data breach that affects your personal data, we will notify you and relevant authorities promptly, in accordance with legal requirements.

10. Your Choices and Rights
You’re in control of your information. Here’s what you can do:

  • Access and Update: You can update or correct your account details at any time.
  • Delete Your Account: If you want to delete your account, contact us, and we’ll handle it promptly.
  • Opt-Out of Marketing: You can unsubscribe from our emails by clicking the link at the bottom of any promotional message.
  • Granular Opt-Out: You can choose to opt out of specific types of communications (e.g., newsletters, promotions) by updating your preferences in your account settings.

11. Your Rights
You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data, subject to legal or operational obligations.
  • Restriction: Request limitations on how we process your data.
  • Data Portability: Request to transfer your data to another service provider in a structured, commonly used format.
  • Objection: Object to processing your data for direct marketing or other purposes based on legitimate interests.

To exercise your rights, contact us at support@rebootgears.com.

12. Children’s Privacy
Reboot Gears does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently gathered data from a child under 13, we will take immediate steps to delete such information.

  • Parents and Guardians: If you believe your child has provided us with personal data, please contact us at support@rebootgears.com. We will work to remove the data promptly.
  • User Age Restriction: Our services are intended for users who are 18 years or older. Minors should only use the site with parental consent.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, feel free to contact us at support@rebootgears.com. We’re here to help!